Welcome to BIGBRAIN. Please read these Terms & Conditions carefully before using our services. By accessing our website or engaging with our platform, you agree to these terms. If you do not agree, do not use our services.

Introduction

These Terms & Conditions govern your use of BIGBRAIN’s website, AI systems, and service offerings. By continuing to access or use our platform, you confirm your agreement to these terms, our Privacy Policy, and all applicable laws. If you do not agree, discontinue use immediately.

BIGBRAIN Services

BIGBRAIN provides AI automation services for small and midsize businesses, including voice assistants, messaging automation, outbound lead handling, and workflow integrations. While we strive for uninterrupted, high-performing service, we do not guarantee that all AI features will function without error or meet every specific business scenario. Service reliability and continuity remain a top priority.

Client Responsibilities

To ensure successful deployment and use of BIGBRAIN services, you agree to:

• Provide accurate business information and workflow requirements.
• Maintain access credentials and permissions necessary for integration.
• Back up your systems and data—BIGBRAIN is not responsible for data loss during implementation or use.
• Follow integration instructions and platform use guidelines as provided.

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Payment Terms

All pricing and billing terms will be clearly communicated prior to service activation. By using BIGBRAIN, you agree to pay all applicable fees outlined in your invoice or subscription agreement.

• Payments are due upon receipt unless otherwise specified in writing.
• Accepted payment methods include credit/debit cards, ACH transfer, and approved online payment platforms.
• Late payments may result in service suspension and additional fees.
• BIGBRAIN reserves the right to take legal or collection action in case of non-payment.

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Warranty & Liability

• BIGBRAIN is not liable for indirect, incidental, or consequential damages from our services.
• Our liability is limited to the amount paid for the specific service provided.

Intellectual Property

All content, systems, prompts, designs, and workflows provided by BIGBRAIN—whether on our website, platform, or within deliverables—are the intellectual property of BIGBRAIN or its licensors. You may not copy, modify, or redistribute any materials without written permission.

Changes to Terms & Conditions

BIGBRAIN reserves the right to modify these Terms & Conditions at any time. We will notify you of any changes by updating the terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.

If you have any questions or concerns about these Terms & Conditions, please fill out our contact form with your question.